DGC GREENISH

At DGC Greenish Life Ltd, your satisfaction is our priority.

We are committed to providing quality health products and a seamless shopping experience. Please review our policy below regarding cancellations, returns, and exchanges:

 Order Cancellation

• Orders can be cancelled within 12 hours of purchase, provided the item has not yet been processed or shipped.
• Once your order has been dispatched, cancellation is no longer possible.
• To cancel your order, please contact us immediately at [Insert Email or Platform Contact Form].

🔁 Returns

Due to the nature of health and wellness products, returns are only accepted if:

• The item arrived damaged, defective, or incorrect.
• You notify us within 48 hours of delivery with clear photo evidence of the issue.

📩 Email us with your order number and issue details at [Insert Email] or use the contact option on our ZZShopPayLater store page.

• Products must be unopened, unused, and in original packaging.
• Once your return is approved, you’ll receive instructions on how to send the item back.
• Return shipping is the responsibility of the buyer unless the product is faulty or incorrect.

🔄 Exchanges

• Exchanges are only available for items that arrived damaged or incorrect.
• We do not offer exchanges for reasons such as a change of mind or personal taste.
• Approved exchanges will be processed within 5–7 business days after the returned item is received.

 Refunds

• Refunds are issued only for approved returns or cancellations.
• Refunds will be processed back to your original payment method within 7–10 business days after we receive and inspect the item.

❗Important Notes:

• All returns must be authorized. Unauthorized returns will not be accepted.
• Products on sale or part of promotions are non-refundable and non-exchangeable unless defective.

If you have any questions about your order or this policy, we’re here to help!
 Email us directly at dgcgracia@yahoo.com or use the Inquiry button visible on the store.