Return & Shipping policy

We simplify your shipping process for a seamless shopping experience

 

This Return & Shipping Policy was last updated on 30 January 2025

Welcome to ZZShopPayLater, a trusted multi-vendor marketplace where you can shop unique products from a wide range of independent stores. Before placing your order, please review the important shipping, checkout, and return policy information below.

 Marketplace Checkout Policy: One Vendor Per Order

At ZZShopPayLater, each product is sold and fulfilled by an individual vendor. As such:

  • Items from multiple vendors cannot be combined into a single cart or shipment.
  • You must complete a separate checkout for each store’s products.

 This ensures faster processing, vendor-managed fulfillment, and accurate shipping costs for each order.

 Shipping Information

All orders are shipped directly by the store/vendor. Shipping fees and delivery times may vary depending on the product type, store location, and shipping method chosen.

Download this document  to find out where home delivery isn’t available.

For details regarding GIG logistics offices click here.

 Return, Cancellation & Exchange Policies

Because ZZShopPayLater is a marketplace platform, each vendor sets their own return, refund, and cancellation policies. These store-specific policies:

  • Take precedence over general platform guidelines
  • Must be reviewed on the vendor’s store page before making a purchase

 Please carefully read the vendor’s policy before completing your order. All returns, cancellations, or exchanges are handled directly by the vendor.

Need help or have questions? Contact our customer support for assistance with shipping, store policies, or order-related issues.

Enhance Your Shopping Experience with Confidence

By understanding our vendor-driven marketplace model, you can shop with clarity and confidence. ZZShopPayLater is committed to providing a seamless and secure experience while empowering independent sellers to connect with customers like you.