Elegant Navy Blue Embellished Midi Kaftan Dress – Versatile & Comfortable

At Baydee Couture, customer satisfaction is our top priority. We want you to love your purchase and feel confident shopping with us. Please read our policy carefully before placing your order.

Order Cancellation

• Orders can be cancelled within 24 hours of placement if they have not yet been processed or shipped.
• To request a cancellation, please contact us immediately via WhatsApp or email with your Order Number.
• Once an order is processed or shipped, it can no longer be cancelled.

Return Policy

Due to the nature of our ready-to-wear and limited-edition collections, we currently do not accept returns unless the item received is:

• Wrong (different from what you ordered)
• Damaged or defective

If you receive a wrong or damaged item, please:

1. Notify us within 48 hours of delivery
2. Share clear photos of the item, packaging, and any visible issues
3. Include your Order Number and a brief description of the problem

Once reviewed and approved, we will offer:

• A replacement of the item (subject to availability)
• Or a store credit (if the item is out of stock)

Exchange Policy

We accept exchanges under the following conditions:

• You must notify us within 3 days of delivery
• Item must be unused, unwashed, and in original condition with tags attached
• Buyer is responsible for shipping costs involved in returning and receiving the exchanged item

Please note:

• We do not offer exchanges for size unless clearly specified in the product listing
• Custom alterations or adjustments are not included in exchanges

Non-Returnable/Non-Exchangeable Items

• Discounted or sale items
• Accessories
• Intimate wear
• Items returned after the stated period

Need Help?

For questions about your order, cancellations, or exchange requests, reach out to us:

📧 Email: oluwatopeyemisi@gmail.com
📍 Store Link: https://zzshoppaylater.com/store/bay-dee-couture